Narvar
Learn how to use the Narvar Connector in DBSync Cloud Workflow
Overview
The Narvar Connector in DBSync Cloud Workflow enables seamless data integration between DBSync and Narvar, helping users synchronize order and shipping information for an enhanced customer experience. This guide explains how to configure, set up, and operate the Narvar Connector.
Prerequisites
DBSync Cloud Workflow Account - Access to an active DBSync Cloud Workflow account.
To set up a connection with Narvar, you will need the following:
Endpoint: The Narvar API endpoint (e.g.,
https://api.narvar.com/v1/...
)Client ID: Provided by Narvar support or developer portal.
Client Secret: Used with the Client ID to authenticate API requests.
Common Use Cases
Pull real-time tracking data into CRM, such as Salesforce, to improve agent response time and customer experience.
Sync order and delivery status with ERP systems like NetSuite for better inventory and fulfillment planning.
Consolidate shipment and delivery events in a data warehouse for reporting and performance analytics.
Setting Up the Narvar Connector
Connect Narvar to DBSync Cloud Workflow
Log into DBSync Cloud Workflow.
Go to the Connectors section.
Click on Add Connector and select Narvar.
Enter API Credentials: Enter your Narvar Endpoint, Narvar Client ID, and Client Secret.
Save and Test Connection: Confirm the setup by testing the connection to verify that DBSync can access Narvar data and click on save connection.
How to Obtain Client ID and Client Secret
To set up the Narvar Connector, follow the steps below to generate your API credentials from the Narvar:
Access Narvar Hub Log in to your Narvar Hub account.
Navigate to API Accounts Go to Advanced Settings > API Accounts in the Narvar Hub dashboard.
Create an API Account Click on Create API Account.
Select Token Type Choose V2/V3 API token when prompted.
Review Generated Credentials After creation, you will see the following details:
API Path
Client ID
Client Secret
Access Token
Store Credentials Securely The Client Secret will not be displayed again once you close the popup. Store it in a secure location.
Use for Token Generation Use the Client ID and Client Secret to generate an access token, which will be used to access the Ship API V2 endpoints.
Troubleshooting
1. Connection Errors
Solution: Ensure that API credentials are correct and that no firewall restrictions are blocking DBSync from accessing Narvar.
2. Data Mapping Issues
Solution: Revisit the data mapping section to verify that all required fields are mapped. Ensure field types match between DBSync and Narvar.
3. Sync Errors
Solution: Check workflow rules and trigger conditions to confirm they align with your business logic. Review logs for specific error messages.
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