Narvar

Learn how to use the Narvar Connector in DBSync Cloud Workflow

Overview

The Narvar Connector in DBSync Cloud Workflow enables seamless data integration between DBSync and Narvar, helping users synchronize order and shipping information for enhanced customer experience. This guide explains how to configure, set up, and operate the Narvar Connector.

Prerequisites

  1. DBSync Cloud Workflow Account - Access to an active DBSync Cloud Workflow account.

  2. Narvar Account - Access to an account with Narvar, along with API credentials.

  3. API Credentials - Obtain API keys for Narvar to allow secure access to the data.

Key Features

  • Order Synchronization: Automatically syncs order data from your ecommerce platform to Narvar, providing real-time order tracking for customers.

  • Shipment Status Updates: Keeps Narvar updated on shipment statuses, ensuring customers receive timely tracking notifications.

  • Data Mapping: Allows custom data mapping between your ecommerce and Narvar workflows to ensure accurate data flow.

Setting Up the Narvar Connector

Connect Narvar to DBSync Cloud Workflow

  1. Log into DBSync Cloud Workflow.

  2. Go to the Connectors section.

  3. Click on Add Connector and select Narvar.

  4. Enter API Credentials: Use your Narvar API key and any required client information.

  5. Save and Test Connection: Confirm the setup by testing the connection to verify that DBSync can access Narvar data.

Configure Data Mapping

  1. Go to the Data Mapping Section in the connector configuration.

  2. Map Order Fields:

    • Map relevant order information (e.g., order ID, order status, shipping address) from your source to Narvar fields.

  3. Map Shipment Fields:

    • Ensure fields such as tracking number, carrier, and delivery dates are mapped to allow real-time updates.

  4. Save Mapping: Ensure all required fields are mapped accurately and save the configuration.

Define Workflow Rules

  1. Set up Trigger Conditions: Define conditions under which data sync should initiate, such as when an order is created or updated.

  2. Create Actions: Specify actions that will occur upon each trigger, such as updating shipment status in Narvar.

  3. Define Filters (optional): Apply filters to sync only specific data types or statuses.

Test the Integration

  1. Run a Test Sync: Use a sample data set to test if data is syncing correctly between your system and Narvar.

  2. Verify Data in Narvar: Check if the data appears correctly in Narvar’s interface, ensuring that order and shipment details are accurate.

  3. Review Logs: Examine DBSync logs for any errors or issues in data transfer.

Troubleshooting

1. Connection Errors

  • Solution: Ensure API credentials are correct and that there are no firewall restrictions blocking DBSync from accessing Narvar.

2. Data Mapping Issues

  • Solution: Revisit the data mapping section to verify that all required fields are mapped. Ensure field types match between DBSync and Narvar.

3. Sync Errors

  • Solution: Check workflow rules and trigger conditions to confirm they align with your business logic. Review logs for specific error messages.

Best Practices

  • Regular Testing: Run periodic tests to ensure the integration is functioning as expected.

  • Data Validation: Regularly review data mappings to avoid data discrepancies.

  • Monitor Logs: Keep an eye on integration logs to catch any issues early.

FAQs

Can I integrate multiple data sources with Narvar? Yes, DBSync allows integration of multiple data sources, as long as each source is configured correctly.

How often is data synced between DBSync and Narvar? The sync frequency depends on the workflow settings you configure. Typically, real-time sync is available, but you can set up specific intervals if preferred.

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