Microsoft Finance & Operations 401 Error

Introduction

This article guides users through resolving the "Please verify that the user is valid and set up correctly" error in Microsoft Dynamics 365 Finance & Operations (FNO). This error, often accompanied by a 401 Unauthorized response, occurs when the Microsoft Entra ID application is not correctly set up or associated with a valid user account in FNO. Following the steps below will help ensure proper configuration and restore application access.

Error Message": 401 "Please verify that the user is valid and set up correctly."

Steps to Resolve the Error

Step 1: Login and Search for Microsoft Entra ID Applications

• Login to your FNO account using administrator credentials.

• In the search bar, type "Microsoft Entra ID applications" and open the option that appears.

Step 2: Add a New Application Entry

• Click the New button to add a new record in the Microsoft Entra ID applications list.

• Enter the Client ID for your application in the respective field.

• Set the User ID field to ADMIN to associate the application with the administrator account.

Step 3: Save and Validate Configuration

• After entering the Client ID and User ID, click Save to apply the changes.

• Perform a test login or integration to verify if the error persists.

Step 4: Troubleshoot Further If Needed

• Confirm the Client ID exactly matches the one registered in your Azure portal.

• Ensure the ADMIN user account in FNO is active and has the required permissions.

• Check for any conditional access policies or additional security settings that might block authentication.

Note:

• The Client ID is the unique identifier you receive when you create an application in Microsoft Entra (Azure AD).

• The Name is a custom, descriptive name you assign to the application within Dynamics 365 Finance & Operations (FNO) for easy identification.

• The User ID corresponds to a user in FNO with the appropriate permissions; this can be searched and set according to the permissions granted to each user.