Slack

Introduction

Slack is a communication platform for collaboration through direct messages, channels, and integrations. DBSync supports integrating chat notifications into your workflows, allowing relevant team members to be automatically alerted through Slack when specific conditions or events occur during your data synchronization processes.

Prerequisites

To configure the Slack action, first configure the Slack connector as described here.

Steps to configure the Slack action

Follow these steps to configure the Slack action:

1

Drag and drop the Slack action onto the flow board.

2

On the Slack action, click Configure.

3

In the Select App list, select Slack.

4

Channel setting

In the Operation list, select Send Channel Message.

Select a channel from the Channel drop-down menu.

Direct setting

In the Operation list, select Send Direct Message.

In the User field, enter a username.

5

In the Message Text field, enter your message. You can use {{step.field}} tokens from the data stream to interpolate flow variables into your text.

6

Optional: In the Card payload field, enter a custom JSON-formatted card payload. For example:

{
  "blocks": [
    {
      "type": "header",
      "text": {
        "type": "plain_text",
        "text": "🚀 New Lead Assigned"
      }
    },
    {
      "type": "section",
      "text": {
        "type": "mrkdwn",
        "text": "John Smith has been assigned to you.\nPlease review the details below."
      }
    },
    {
      "type": "section",
      "fields": [
        {
          "type": "mrkdwn",
          "text": "Company:\nAcme Corp"
        },
        {
          "type": "mrkdwn",
          "text": "Deal Value:\n£25,000"
        },
        {
          "type": "mrkdwn",
          "text": "Stage:\nQualified"
        },
        {
          "type": "mrkdwn",
          "text": "Priority:\nHigh"
        }
      ]
    },
    {
      "type": "divider"
    },
    {
      "type": "actions",
      "elements": [
        {
          "type": "button",
          "text": {
            "type": "plain_text",
            "text": "View in CRM"
          },
          "url": "https://example.com/deals/12345",
          "style": "primary"
        },
        {
          "type": "button",
          "text": {
            "type": "plain_text",
            "text": "Assign to Someone Else"
          },
          "value": "reassign_lead"
        }
      ]
    },
    {
      "type": "context",
      "elements": [
        {
          "type": "mrkdwn",
          "text": "Created on 28 Jul 2026 • Lead Score: 92/100"
        }
      ]
    }
  ]
}

7

Click Save.

8

Check your Slack channel or the destination user's messages.