# Reset Password or Log In with Magic Link

Reset your password or log in without one using these simple, step-by-step guides for Cloud-Workflow. Both processes use secure, one-time email links that expire in 10 minutes.​

### **Password Reset Steps**

1. On the login screen, click **Forgot password**.

![](https://content.gitbook.com/content/v9avy716UiAsS24zOznZ/blobs/gkaeGgtoxrepQ3ZBJh0y/Unknown%20image)

2. Enter your registered email address and click on **Send reset link**.

![](https://content.gitbook.com/content/v9avy716UiAsS24zOznZ/blobs/HVMvqXADFZV1Kyca9jt9/Unknown%20image)

3. Check your email (including spam) for a reset link. If your email is registered, it should appear in your inbox.​

![](https://content.gitbook.com/content/v9avy716UiAsS24zOznZ/blobs/7MHwVJBC6CKhUsLZqMAC/Unknown%20image)

4. Click the link in your Email to open the "Create a New Password" page.
5. Type your new password twice (new password and confirm password). Ensure it meets the strength rules displayed.

![](https://content.gitbook.com/content/v9avy716UiAsS24zOznZ/blobs/BHsHDPYwNklivrp7Zqky/Unknown%20image)

6. Click on **Reset password** to update your password and return to login.​

### **Email Magic Link Login Steps (Passwordless)**

1. On the login page, select **Try Another Way**.

![](https://content.gitbook.com/content/v9avy716UiAsS24zOznZ/blobs/G9PPzdUu0u4L8MpGwHFj/Unknown%20image)

2. Enter your registered email address and submit.

![](https://content.gitbook.com/content/v9avy716UiAsS24zOznZ/blobs/CZIPX2suKFzl06GFgU0X/Unknown%20image)

3. Open your email—if registered, you'll get a magic link (check spam too).​

![](https://content.gitbook.com/content/v9avy716UiAsS24zOznZ/blobs/IRRklCAU17MVTNeHyA7n/Unknown%20image)

4. Click the link within 10 minutes to automatically log in and reach your dashboard.
5. If it doesn't work (expired or used), repeat from step 1 for a new link.​

{% hint style="info" %}
Note: If your email address is not registered, then it will throw an error saying **Invalid email**.
{% endhint %}


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