> For the complete documentation index, see [llms.txt](https://docs.mydbsync.com/cloud-workflow/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.mydbsync.com/cloud-workflow/2026_create-your-workflow/flow-management/notification.md).

# Notification

## Introduction

Notifications in DBSync Cloud Workflow allow users to stay informed about the status of your workflows. This can be helpful for monitoring the success or failure of actions and to get real-time alerts in case of issues.

<figure><img src="/files/UPSc9PDAtUJsQoG0cFgP" alt=""><figcaption></figcaption></figure>

## Notification Configuration

DBSync supports sending notifications via Email and Webhooks. To configure how the notifications are sent to you, select the notification channel you need to use for receiving the notifications and then provide additional details.

**Channel Type**: This field allows you to select the type of communication channel you want to use for receiving notifications. Select *Email* or *Webhooks* from the dropdown. If you select:

* **Email**: You will receive notifications via email.
* **Webhooks**: The notifications will be posted on the provided url.

**Receive Notification When Process**: Specify when you should receive notifications about your workflow. Select which of the following events should will trigger a notification:

* **Started**: Notify when the process/workflow starts running.
* **Completed**: Notify when the process/workflow successfully completes.
* **Errored**: Notify when the process/workflow encounters an error.

#### Email Notification Channel

If you select email notification channel, provide the following details:

1. **Preferred Email**: This is where you specify the primary email address to which notifications will be sent.&#x20;
2. **Add More Recipients**: This field allows you to add additional email addresses to receive notifications. To provide Enter multiple email addresses, separate them by commas. This helps notify multiple recipients when a specific event occurs in your workflow.

* **Example**: Add "<example1@domain.com>, <example2@domain.com>" to notify both of these email addresses.

3. **Save**: After configuring, click **Save** to save your changes.

#### Webhook Notification Channel

Webhook notifications help to trigger actions in external platforms. To integrate with external systems by sending notifications via webhooks, configure by providing:&#x20;

<figure><img src="/files/gXKH2TpkLbmhYTMOxNJt" alt=""><figcaption></figcaption></figure>

**Url**: This section helps configure where webhooks notifications will be sent.

* Select *Post* from the first (webhook method) dropdown.
* Add the url of the target application in the second (Enter url) field. Ensure that this endpoint is publicly accessible or reachable from the application environment.&#x20;

  <figure><img src="/files/eeg8wpXU966sODwmnWYx" alt=""><figcaption></figcaption></figure>

Additionally provide the required **Headers**, **Content Type**, and **Payload** to complete the configuration.

**Save**: After configuring, click **Save** to save your changes.

Your DBSync account is ready to send the notifications through the channel specified by you.